At My Seven Ocean, we aim to ensure that orders are processed and delivered efficiently and reliably. This Shipping Policy explains our general shipping and delivery practices.
My Seven Ocean serves customers throughout the United States.
Shipping availability may vary depending on the product, destination, and sales channel through which the order is placed.
Orders are processed after the order has been successfully placed and any required payment or verification has been completed.
Processing times may vary depending on product availability, order volume, and other circumstances.
Customers will receive applicable order or shipping information through the sales channel used to place their order.
We may use different shipping carriers and delivery services depending on the product, destination, and order requirements.
Available shipping options and estimated delivery times, where applicable, will be provided during the purchasing process or through the applicable marketplace.
Shipping charges may vary based on:
Any applicable shipping charges will be communicated before the completion of a direct purchase or through the relevant marketplace.
Estimated delivery times are provided for informational purposes and may vary due to factors outside our control, including:
We cannot guarantee a specific delivery date unless expressly stated at the time of purchase.
Where tracking is available, customers may receive tracking information through the applicable sales channel or shipping provider.
Customers can use the provided tracking information to monitor the status of their shipment.
Customers are responsible for providing accurate and complete shipping information.
My Seven Ocean is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete information provided by the customer.
If a package arrives damaged, customers should document the condition of the package and product and contact us or the applicable marketplace as soon as possible.
If a package appears to be lost or has not arrived within the expected delivery timeframe, customers should contact us or the applicable shipping provider so the matter can be investigated.
Some My Seven Ocean products may be sold through third-party marketplaces, including Amazon.
For orders placed through a third-party marketplace, the marketplace’s applicable shipping, delivery, tracking, and customer-service policies may apply.
Customers should refer to the order information provided by the marketplace for the most accurate shipping details.
My Seven Ocean may update this Shipping Policy from time to time to reflect changes in our operations, shipping arrangements, or applicable requirements.
Any changes will be posted on this page with an updated “Last Updated” date.
If you have questions regarding shipping or delivery, please contact us:
My Seven Ocean
7901 4TH ST N
ST. PETERSBURG, FL 33702
United States
Email: 111.mysevenoceanllc@gmail.com
Phone: +17865353655
